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Design Case study
Dementia Care Service Design
Creating a service that builds the family caregiver’s capabilities
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Case Study - Slide Show
Design process that was followed in this project:
• Dementia Care in India
• Tapas Elder Care
• Project Focus
• Practice Theory
• Communities of Practice
• Primary research insights
• Emerging Connections (CoP)
• Defining CoP Characteristics
• Practitioners
• Levels of Participation
• Service Strategy
• Ideation
• CoP Design Characteristics
• Service Concept
• Tapas Care Community
• The Service
• Value framework
• Summarizing the CoP based process
• Personas
• Service Concept Development
• Service Encounters
• Engage
• Involve
• Collaborate
• Sustain
• Evaluation Plan
• Discussion with Caregivers
• Feedback
• Significance
• Conclusion
• References
Case Study Download:
• Dementia Care Service Design......
